HB Moment # 4: Umagang Kay Ganda...Sana

My Tatay's going on mission to Hanoi next week. As early as two weeks ago, I already booked his flights as we know that it'll be difficult to confirm seats. But last week, we got a confirmation. Also last week, Thursday to be exact, I got his MAR endorsed and submitted the TRA to Travel. I then called AMEXCO to inform them that I will be submitting the TRA and that as soon as it is processed, they can issue the ticket. Good thing I did this because it was only then that was I informed of the ticketing deadline...which was the following day!!!

So I rushed my TRA to Travel. Tagged it with URGENT tab and a note that says "TICKETING DEADLINE TOMORROW".

Given the circumstances, I knew it was okay to assume that I can pick up our ticket anytime this week. So I called them several times. But no answer. No return calls either.

I was only able to talk to someone today. And guess what I was told? "Ma'am i-checheck ko po sa Travel kung na-process na ang TRA nyo." Umakyat na ang dugo sa ulo ko because I know we have a deadline and it's already Wednesday. How come they haven't processed my TRA when they know we have a deadline. GGGrrrrr...!!!! "What? Eh diba, may deadline tayo nung Friday?!" "Oo nga po eh. Tsaka na-cancelan po tayo. Yung Hongkong Hanoi sector po waitlisted."

Pagkatapos natikman nya ang latigo ni Clarita.

HB Moment # 3: Antipatikong Messenger

At 1:30pm today, I got a call from a messenger of Globe who's at the Main Lobby.

Messenger: Hello, Ma'am, ito po ba ang office ni Mr. XXXXXX?
Ako: Opo. Ito nga.
Messenger: Ma'am pwede pong pakisabi yung phone nya galing sa Globe andito na po. Pwede na nyang kunin.
Ako: Naku, wala pa sya eh. Pwede bang ako na lang ang mag-receive nyan?
Messenger: Ay, hindi po pwede ma'am eh. Dapat sya po, personal po kasi ito eh. Dapat may authorization kayo na mag-receive.
Ako: Eh mamaya pa sya dadating, mga 2:00 pa siguro kasi may lunch sila eh.
Messenger: Naku, 2:00 pa po? Pano po kaya ito?
Ako: Kung gusto mo bumalik ka na lang mamaya.
Messenger: Naku madami pa akong pupuntahan eh para deliveran. Pano kaya ito?
Ako: Wala tayong magagawa kasi ayaw mo naman ipa-receive sa akin. Kaya bumalik ka na lang
Messenger: Kasi nga po ma'am wala kayong authorization.
Ako: Oh kaya nga, bumalik ka na lang.
Messenger: Tsk..tsk..ang dami ko pang pupuntahan eh. Ay, ma'am. Pwede po bang kayo na lang ang bumaba dito?
Ako: Bakit ano yun?
Messenger: May ibibigay lang po ako sa inyo na dapat papirmahan kay Sir.
Ako: (Natatawa na naiinis na ako) Ha?! Eh bakit kukunin ko pa eh babalik ka din naman mamaya diba para ibigay yung phone? Bakit hindi na lang ikaw ang magbigay sa kanya mamaya?

He came back after an hour.

Ring...ring...ring...
Messenger: Ma'am anjan na po ba si Sir? Andito na po ako.
Ako: Oo nandito na sya.
Messenger: Pakisabi po bumaba na sya. Tsaka pakisabi bilisan na lang po.
Ako: Ha? hahahahaha...Sige sasabihin ko sa boss ko ah na bilisan nya.
Messenger: Opo kasi madami pa po akong pupuntahan eh. Nagmamadali po ako.
Ako: *blag* (puts the phone down)

Aaaaaaaaaaaaaaaantipatikoooooooooooooooooo!!!!!
Cheeeeeeeeeeeeeeeeeeeeeee!!!!

Not So HB Day

Got a surprise visit from Bicky this morning with a matching cute bookmark gift. Also this morning, I had an exchange of emails with her which started from an email I forwarded (a car in the parking lot with lights left open). Read on:

Me: baka kilala niyo owner, if not, please pass. kawawa naman yung car at yung owner pag hindi naipatay.

B: Hindi sa akin ito!!!

Me: Sinabi ko bang sa iyo? ang sabi ko, "baka kilala niyo owner, if not, please pass. kawawa naman yung car at yung owner pag hindi naipatay." Meron ba ha, meron ba?

B: HB! :P

Me: Ay...sino kaya ang sumagot na maraming exclamation point?

B: Ako yun! Ako yun! Excitement lang ang ibig sabihin nun.... hindi HB.... :D

Me: Hihihihihihihi

[Akala ko tapos na, aba sumagot]

B: Lagi mo naman ako inaaway. Peace offering ko nga yung sun bookmark. Hmp.

Me: Di kita inaaway. thank you ulit. bookmark ba ito? akala ko yung ginagamit ng mga doktor pag tinitignan kung namamaga tonsils ng pasyente

B: Kitam!!! Ayan ka na naman e! AKIN NA NGA YAN!

Me: Joke lang. ito naman, di na mabiro =)


Bicky, wag ka na magalit. I love your gift. In fact, sa sobrang cute nya, sinama ko siya sa pics natin sa Davao. Ang gaganda natin diba?

Argggghhhhh!!!

Nag text lang naman ako nung weekend na "How's Bataan?" at ito ang pinadala sa akin...




Di ba nakakagigil? Mang-inggit ba?

High Blood Moment #2: Pag nagmamaganda, sinesermonan

BACKGROUND: I'm arranging my boss' mission to SRI. In her itinerary, she will be staying two nights in SIN, one night of which will be on her personal account. Yesterday, I received a call from Special Agent informing me of a tax charge because of the two nights.

Special Agent: Ma’am, aware naman po si Staff X na may tax na i-chacharge sa kanya na Y amount for staying in SIN diba?
Ako: Huh? We weren't informed.
Special Agent: So ihohold ko po muna ang processing ng TRA nya?
Ako: Okay. Can you send me a written explanation about this? As I need to inform my boss that there is such a charge.

Maayos ang usapan.

Several minutes later, I received an e-mail with a PROFORMA INVOICE. No explanation, whatsoever. I called and asked what it was for, I also sent an e-mail addressed to the sender, and to Special Agent X reminding her of the written explanation.

After 5pm. Nothing.

This morning, I called their trunkline looking for Special Agent X.

Ako: Hi, can you please connect me to Special Agent X?
Operator: May I know who's calling Ma'am?
Ako: This is worst nightmare.
Operator: Okay, please hold Ma'am.

Was put on hold for 1 minute

Operator: Hi Ma'am, tungkol daw po saan ito? Sabi po nya na-process na daw po yung TRA ni Staff X.

My thought balloon: Aba! At nagmamaganda?! Tungkol saan?! Director ka na hindi pwedeng tawagan? At kailangan i-screen?

Ako (controlling my temper): Please tell her this is regarding the tax charge for Staff X. I just want to follow up the email that I asked from her. Can I talk to her please?
Special Agent: Yes, ma'am?
Ako: Hi, Impakta, na-send mo na ba yung e-mail na hinihingi ko kahapon?
Special Agent: Nag-email na daw sila kahapon ah. Tsaka nag bigay ka na daw ng "Go" dun sa TRA.
Ako: Wala akong natanggap na e-mail. Ang natanggap ko proforma lang, na wala man lang explanation kung para saan yun. I need an explanation why we are being charged for this which I can forward to Staff X. At hindi ako nagbigay ng go.
Special Agent: Yun na nga po yun. Yung proforma para sa tax.

My thought balloon: This is a recording.
Ako: Special Agent, hindi ba humihingi ako ng e-mail, written explanation, kung para saan yung tax? I sent an e-mail to you about this.
Special Agent: Ah okay. Sige po, ipapapull out ko sa front desk yung e-mail nyo para masagot kayo.
Ako: And one more thing Special Agent, hindi ba kami pwedeng tumawag sayo? Kasi parang nakakabastos na pag tatawag ako sayo babalik pa sa akin yung operator para lang tanungin kung tungkol saan yung tawag ko.
Special Agent: Eh kasi po Ma'am sinescreen lang main yung calls. Kasi meron namang iba na pwedeng ihandle ng front desk.
Ako: Pero when I called asking for you, it means that I need you. Not any agent. Right? Tapos may sasabihin pa yung operator nyo na hindi ko naman primary concern.
Special Agent: Ah okay. Sige po, sasabihan ko ang operator.

I got tired. It seems she's not getting my point so I hung up.

When you're a service provider, the first thing you have to do is LISTEN, and you have to do this really well to satisfy your customers. LISTEN. If you fail to listen the first time, I assure you your suggestion box will be full in no time.

HB VMNO

Just dinner, drinks and billiards. And yes, a lot of heckling.

Funnies #3

Remember yesterday's Funnies #2? Read on.

lil_jnx: uy uy congrats
Miles*: huh? for wat? hehe
lil_jnx: hehehe nag deny pa
Miles*: di nga...saan
lil_jnx: sa OAS daw
Miles*: huh? indi ha
lil_jnx: teka hindi ikaw
lil_jnx: ma. imelda ab__
lil_jnx: asus
Miles*: hahahahaha
Miles*: sabi ko na nga ba
Miles*: wrong person ehehehhehee

Funnies #2

Today, 12 September 2007
2:03pm

lil_jnx: kelan nga ba na upgrade to 5 si miles?
rhea V: hindi ko alam e
lil_jnx: 6 na pala sya sa OAS
rhea V: sinong level 6? sinong taga OAS yan?
lil_jnx: si miles daw nakuha sa level 6 oas opening
rhea V: si miles!!!!?????
rhea V: sino nagsabi????
lil_jnx: administrator doo doo sa oas
rhea V: sige tatanungin ko siya
[Reeyah YMs Miles]
rhea V: asa singapore daw siya, nag iintay ng eroplano
rhea V: hahahahahahahaha
rhea V: hayuf ka
rhea V: imelda ab__ daw yon!!!!!!!!!!!!!!!!!!

PS. Miles and Imelda have the same last name.

Wednesday Badminton

5 September 2007

10:12am: Mawie agrees to train Reena and Howard starting tonight IF and only if Reena gets a court. Reeyah volunteers to be Mawie’s assistant (will play for free food hehe).

1:59pm: Walang makitang court si Reena. So looks like the training will not push through.

2:12pm: No courts available according to Reena. Reeyah calls this badminton court in Kapitolyo, WD (8 wood; 4 rubber mats; 4 cement courts). They have a lot of vacant courts but they do not accept reservations by phone from non-members. But assures that courts will still be available from 6pm up.

3:22pm: Reena realizes that Howard’s badminton clothes are with him and he will only be leaving Binondo at 6pm. Chances of playing tonight is getting dim.

3:33pm: Reeyah decides to just go to the gym instead. Mawie plans to window shop and then go the doctor for her allergy shots (6-8pm).

4:54pm: Mawie informs Reeyah that it’s a go. To play from 6-8pm. Mawie tries to call Reena for confirmation but Reena is away from her desk.

5:07pm: No answer from Reena. Mawie is upset because she still has to go home and change clothes. She says, “tinawagan ko di sumasagot grrrrrrrrrrrrrrr…ay naku forget it!…ayoko na…di sumasagot ng phone.”

5:12pm: Reeyah: Gusto mo ba maglaro or hindi?????? Mawie: Gusto ko, kasi i really don’t feel like gym but baddy i can drag myself. Sige going na ko. Me: E yun naman pala e, go kunin mo na, sabay naman tayo punta don e.

5:31pm: Reeyah receives an external call. Si Mawie pala. Mawie: Any update? Me: Ha…Wala…I’ll call Miriam. Finally gets Reena on the phone: Me: Are we still on? Tuloy pa ba? Reena: Meron court pero walk-in sa WD…pero tatlo lang tayo, si Howard 6pm pa alis from Binondo…cancel na lang natin. Lalaro naman tayo ng Monday diba? Si Mawie? Me: Umuwi para kumuha ng gamit. Okay. I will call Mawie to tell her hindi na tuloy. Me with Mawie (on landline): Hindi na tuloy. 6pm pa daw makakaalis si Howard from Binondo. Babalik ka pa dito? Mawie: Ah okay. Yup, babalik ako. Sige, bye. Click.

5:33pm: Reena calling me sa phone. Me: Yup? Reena: Tumawag ako sa bahay. Asa bahay na si Carmela, walang siyang assignment. Kaya pala di tumatawag…tuloy na lang tayo! Kahit tatlo lang tayo? Me (panicking): Sige, tawagan ko na si Mawie. Magtatawag ako. Kung wala, okay lang sa akin kung tatlo lang tayo. Click.

Cler is the willing victim.

Meeting place: West core (lobby? bench? Basta West Core – text text na lang daw).

6:15pm: Traffic on A** Avenue near LSM…

6:30pm: On WD…looking for the badminton court…Mawie: Malayo pa. Sa dulo. Liblib yun e. Alam ko yun. Hindi ako nawala nuon e. Asa RIGHT yon.

…after 3 minutes…Cler: Parang dyan tayo galing. We were back to where we started.

Mawie: Mali kayo! Si Reena talaga oh.

Isang malaking DUH!!!

U-turn.

6:35pm: Cler: Ayun o (pointing to the unlit sign to our LEFT)

6:39pm: Inside WD
Mawie to receptionist: May reservation kami Reena O___
Receptionist: Wena?
Mawie: Reena O___
Receptionist: Wena daw.....alas syete pa kayo
Mawie: Hindi pa ho pwede magsimula?
Receptionist: Hindi pa
Mawie: Wala naman hong tao
Receptionist: Alas syete pa pwede (sabay nagtinginan sila ni Cler)
Mawie: Ngayon na ho ba ang bayad?
Receptionist: Oo, mamaya na (duh!)
Ang importante ay we have a court. Court #6

We started playing at 7:00pm. Howard arrived around 8:00pm. We played until 9:00pm.

Pero hindi na siguro kami babalik dun...pero kayo baka gusto nyo mag Q-ing:



Note: Photo taken by Mawie